Canopy Trove Where legal cannabis feels chosen.

Support

Contact Canopy Trove support for account, storefront, and owner billing help.

This page is the public contact point for account issues, storefront corrections, moderation questions, operator access questions, owner billing questions, and account deletion follow-up.

Email Support Account Deletion Help
Account access Use support for sign-in, account state, or deletion follow-up.
Storefront corrections Report incorrect storefront details with the storefront name included.
Owner billing help Use support for subscription, checkout, or billing-portal follow-up tied to an owner account.

Canopy Trove Support

Updated: March 30, 2026

Support email: support@canopytrove.com

What Support Can Help With

  • account access issues
  • storefront detail corrections
  • photo, copyright, trademark, or privacy complaints tied to user content
  • moderation or report follow-up questions
  • owner portal access questions
  • account deletion support when a recent sign-in is required
  • owner billing and subscription questions

Best Way To Reach Support

Email support with:

  • the email address tied to your Canopy Trove account, if applicable
  • the storefront name or page involved, if your issue is storefront-specific
  • screenshots or exact error text when you have them
  • for owner billing, include the storefront name and the owner account email

Photo And Content Complaints

If you need a storefront photo, product photo, review GIF, or other community content reviewed for privacy, copyright, trademark, or safety reasons, email support with the storefront name, a direct page link if possible, and a short explanation of what should be removed or reviewed.

Account Deletion Help

If you need help deleting your account, use the in-app deletion flow first from the Profile area. If the app tells you that login removal needs a recent sign-in, sign in again and retry. If the issue continues, contact support and mention that account deletion needs manual follow-up.

Owner Billing Support

Approved operators can use the owner subscription flow and billing portal inside Canopy Trove. If checkout does not open, a billing update does not appear, or the portal does not load, contact support with the storefront name, owner account email, and the approximate time of the problem.